Privacy Policy

Effective date: to be confirmed

This policy explains what personal information Parishrama Consulting Services Private Limited ("Parishrama", "we", "us") collects when you use www.parishrama.com, our customer portal and our mobile app, why we collect it, and what you can do about it. We have tried to write it in plain words.

1. Who we are

Parishrama Consulting Services Private Limited
First Floor, No 02, Basaveshwara Complex, 40 Feet Road, Srinivasa Nagar, Sunkadakatte, Bengaluru, Karnataka 560091, India
Phone (office): +91 90085 57998
E-mail: admin@parishrama.com
CIN: to be confirmed
Registered office: to be confirmed

We help businesses and individuals with registrations, tax filings, company-law filings, labour-law compliance and intellectual-property filings.

2. What we collect

When you send an enquiry
Your name, mobile number, e-mail address, business name, the service you are interested in, and anything you type in the form.

When you become a customer

Contact and business details: name, address, phone, e-mail, business name, GSTIN, PAN and similar identifiers needed for the work.
Documents you upload or hand to us for the service: for example PAN, Aadhaar, passport, photographs, address proofs, bank statements, incorporation papers, registration certificates, employee details for payroll and labour-law work, invoices and financial statements.
Messages you exchange with our team in the portal chat, by e-mail or by phone.
Quotes, orders, invoices and the status of your work.

When you pay
Payments are handled by Razorpay. Your card, UPI or net-banking details are entered on Razorpay's payment page and go to Razorpay, not to us. We receive and keep the payment reference, amount, date, method (for example "UPI" or "card") and whether the payment succeeded.

When you use the website, portal or app

Sign-in details: your e-mail or mobile number and a password. The password is stored only in hashed (scrambled) form; our staff cannot read it.
Technical details: IP address, browser or device type, date and time of sign-in and of important actions (for example accepting a quote). We use these to keep accounts secure and to keep a record of who did what.
Cookies: see section 9.
Mobile app: a device token so that we can send you notifications, and access to your camera or files only when you choose to upload a document.

Information about other people
Some work needs details of other people, for example your directors, partners, nominees or employees. Please share these only if you are allowed to, and tell those people that you have shared their details with us for this purpose.

We do not knowingly collect information from anyone under 18. Our services are meant for adults and businesses.

3. Why we use it

We use your information only for these purposes:

To reply to your enquiry and prepare a quote.
To deliver the service you ordered. This includes preparing and submitting applications, forms and returns to government departments and portals in your name.
To take payments, issue receipts and tax invoices, and process refunds.
To keep you informed about your work: status updates, requests for documents, reminders of due dates, and replies to your messages.
To keep the accounts, records and registers the law requires us to keep.
To keep our systems safe: preventing misuse, checking sign-ins, and investigating problems.

Documents you upload are used only to deliver the service you asked for and to keep the records the law requires. We do not use them for advertising and we do not sell them.

We do not sell personal information. We do not send marketing messages unless you have agreed to receive them.

4. The basis on which we use it

We use your information because you gave it to us for a clear purpose (an enquiry or an order), because we need it to carry out our agreement with you, and because some laws require us to keep records. Where the law asks for your consent, we will ask for it clearly, and you can withdraw it later (see section 8). Withdrawing consent may mean we cannot continue the work that depends on it.

We share information only as far as needed:

Government departments and their portals, when we file an application, form or return for you (for example the Ministry of Corporate Affairs, the GST and income-tax portals, EPFO, ESIC, FSSAI, the Trade Marks Registry, state departments and local authorities).
Qualified professionals who work on your matter, such as chartered accountants, company secretaries, advocates or registered agents, where the law requires such a professional. They receive only what they need for your work.
Razorpay, to process your payments and refunds.
Service providers who run our systems: website and data hosting, e-mail delivery, and SMS or WhatsApp messages.
Authorities, when a law, court order or lawful request requires it.
A buyer or successor, if our business is merged or sold, on the condition that this policy continues to apply.

We do not share your information with any other company for its own use.

6. How long we keep it

We keep information only as long as it is needed for the purpose it was collected for, or as long as the law requires.

Enquiries that do not become orders: to be confirmed
Customer accounts, orders, chat messages and uploaded documents: to be confirmed
Invoices, receipts and payment records: for as long as tax and company laws require.
Sign-in and security records: to be confirmed

After that we delete the information or remove what identifies you. Copies of documents that we have already filed with a government department stay with that department under its own rules.

7. How we protect it

The website, portal and app use an encrypted connection (HTTPS).
Uploaded documents are not publicly reachable. They can be opened only after signing in, and only by you and by authorised staff.
Passwords are stored in hashed form.
Staff can see only what their role needs, and important actions are logged.
You make payments yourself on Razorpay's page. We do not need, and will not ask for, your card number, UPI PIN, net-banking password or payment OTP.

No system can be made perfectly safe. If we learn of a breach that affects your personal information, we will tell you and the authorities as the law requires.

Passwords of government portals. To be confirmed.

8. Your choices and rights

You can:

See and correct your details in the customer portal, or ask us to correct them.
Ask what we hold about you and how we have used it.
Ask us to delete your information when it is no longer needed. We may have to keep some records because the law requires it, and we will tell you if that is the case.
Withdraw consent for anything that depends on your consent.
Name another person who may exercise these rights for you if you die or become unable to act.
Complain to us (section 10). If you are not satisfied with our answer, you may approach the Data Protection Board of India as provided under the Digital Personal Data Protection Act, 2023.

To use any of these, write to admin@parishrama.com from your registered e-mail address or call the office. We may need to confirm your identity first. We will answer within (to be confirmed).

9. Cookies

We use only the cookies that are needed for the site to work, such as the one that keeps you signed in. They are not used to follow you across other websites.

The contact page may show a map from Google Maps, and the payment page loads Razorpay. These services may set their own cookies under their own policies.

10. Questions and complaints (Grievance Officer)

Grievance Officer: to be confirmed
E-mail: admin@parishrama.com
Phone: +91 90085 57998
Address: First Floor, No 02, Basaveshwara Complex, 40 Feet Road, Srinivasa Nagar, Sunkadakatte, Bengaluru, Karnataka 560091
Office hours: to be confirmed

We will acknowledge a complaint within (to be confirmed) and try to resolve it within (to be confirmed).

11. The laws we follow

This policy is written with the Information Technology Act, 2000 and its rules on reasonable security practices and sensitive personal data, and with the principles of the Digital Personal Data Protection Act, 2023 in mind: collect only what is needed, use it only for the stated purpose, keep it accurate and safe, keep it no longer than needed, and respect the person's rights.

12. Changes to this policy

If we change this policy we will post the new version on this page with a new effective date. If the change is important, we will also tell customers by e-mail or in the portal.